Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications request. Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry. Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear. Qualifications Associates degree is preferred. Must have an ac

Implement, upgrade, configure network monitoring tools such as SolarWinds Upgrade and replace EOL routers and switches Comply with configuration management, change management and other policy management documentation requirements Provide input and best practice recommendations for Network redesign Implement and troubleshoot MPLS Layer 2 and Layer 3 VPNS, IP, IPV6, OSPF, B